Warranty Statement
Nexus Solar Energy Pvt. Ltd. and Devsol (hereafter referred to as “the Company”) offer a limited warranty for all solar inverters and Power Conditioning Units (PCUs) manufactured by the Company. This warranty is extended solely to the original purchaser (hereinafter referred to as “the Customer”) and is governed by the terms and conditions outlined below.
Warranty Terms and Conditions
1. Warranty Coverage
The Company warrants that the solar inverters/PCUs shall be free from defects in materials and workmanship, ensuring they perform according to the Company’s specifications under normal usage conditions. This includes defects arising from manufacturing errors or material inconsistencies.
2. Warranty Duration :
Standard Warranty : The solar inverter/PCU is covered by a two-year warranty commencing from the date of sale by an authorized dealer.
Extended Warranty for Dealers : An additional three-month warranty is provided to dealers for resale purposes. If the inverter is sold more than three months post-manufacturing date, the Customer’s warranty will commence from the manufacturing date of the inverter. It is the Customer’s responsibility to ensure receipt of the most recent batch of inverters from the dealer.
3. Validation and Verification :
In the event an inverter remains in stock for over three months at the dealer site, the warranty for the Customer shall be effective from the manufacturing date. The Customer assumes responsibility for purchasing the latest product from the dealer. The Company disclaims any liability should the Customer purchase an outdated product under these conditions.
4. Service Locations :
Warranty service is strictly available at the Company’s factory :
Factory Address: Old G.T. Road, Shahpur Kalan, Bulandshahr, Uttar Pradesh.
The Company is not responsible for warranty services arranged through dealers, nor does it hold liability for dealer non-compliance with warranty terms.
5. Transportation and Liability :
Customers must cover all transportation costs to and from the Company’s factory for any warranty service. This applies whether within or outside the warranty period. The Company is not responsible for loss or damage during transit or repair.
6. Product Performance Disclaimer :
While the Company assures quality, it does not guarantee uninterrupted or error-free operation of the inverters/PCUs. Occasional defects or malfunctions may naturally occur.
7. Dealer Responsibility :
Authorized dealers are expected to facilitate initial service and support. The Company is not responsible for issues arising from dealer mishandling or unauthorized installation services. If a dealer refuses warranty service for any product, the Company will not be held responsible for the refusal. It is the Customer’s responsibility to secure warranty service from the dealer, not the Company.
8. Installation and Use Requirements :
Authorized Installation Only : Installation must be performed by certified professionals with the assistance of the Company’s engineers. The Customer must call customer care at 6396855249 for installation help. Our experts will instruct the professional installer to ensure installation is done according to our guidelines.
Customer Responsibility : It is essential that the installation is conducted by a qualified expert. If the Customer makes an installation without notifying and obtaining assistance from the Company, the warranty will be void. The Customer must provide a professional installation certificate to validate the warranty.
Usage Guidelines : Inverters/PCUs must be used per specified operational guidelines. Overloading, improper usage, or operation beyond specified conditions will void the warranty.
9. Non-Transferable Warranty and Billing Locations :
This warranty is strictly non-transferable and applies solely to the original purchaser. Service will only be provided at the location specified in the proper GST invoice. The Customer is responsible for ensuring a valid GST invoice is presented for warranty claims.
10. Responsibilities for Installation and Commissioning
The Company will not be responsible for installation, commissioning, or any related activities. Customers must ensure proper installation and commissioning are conducted by certified professionals. If the product is found to be improperly installed or commissioned by non-professional installers, the warranty will be void. Customers are required to submit an installation certificate to validate the warranty; failure to provide this document will result in warranty voidance.
11. Authorized Dealer Locator
To find our authorized dealers, please visit www.nexussolarenergy.in. Use the dealer locator tool by entering your pin code to locate authorized dealers near you. Purchases made from any dealer not listed on our websites will be considered from an unauthorized dealer, and the Company will not provide any warranty for such products.
12. Warranty Registration Process
To activate the warranty, Customers must register within seven days of purchase:
Submit a copy of the GST invoice and installation photographs showing proper setup and protective measures.
Documentation should be sent to info@nexussolarenergy.in or via registered post.
Note : Failure to register within the stipulated time frame results in warranty voidance.
13. Company Rights
The Company reserves the right to modify or revoke the warranty at its discretion for non-compliance with terms or attempted fraud.
14. Service Timelines
The Company does not guarantee a specific timeframe for warranty service. It is not the Company’s liability to repair the inverter within a certain timeframe, and the Company is not responsible for any losses incurred during service delays. Customers should not expect hassle-free warranty service or completion within a specific timeframe, as delays may occur due to logistical or technical challenges.
15. Complaint Registration Process
Complaints can be registered by contacting 6396855249 or emailing complaint@nexussolarenergy.in:
Required documents : original invoice, a one-minute video of the issue, and the warranty card.
Incomplete documentation may result in processing delays.
16. Warranty Void Conditions
The warranty shall be voided if:
Physical damage is incurred to the inverter/PCU.
The warranty seal is broken or tampered with.
Installation is conducted improperly.
The inverter/PCU is overloaded or operated beyond its rated capacity.
The Customer performs self-installation.
Unauthorized repairs or modifications are made to the inverter/PCU.
The inverter is found to have been submerged in water or exposed to moisture.
The inverter is used without solar panels or for purposes other than solar applications.
The inverter is contaminated with dirt or any type of liquid.
The inverter is installed without proper earthing, ACDB, DCDB, lightning arrestors, or protective devices.
The inverter is subject to grid voltage fluctuations.
The inverter is damaged by lightning, rain, fire, or explosion.
17. Dealer Verification
A dealer’s official seal, signature, or stamp is required for warranty validation.
18. Additional Terms
Exclusions : Damage from natural disasters, misuse, neglect, or unauthorized modifications is not covered.
Shipping Costs : Customers bear the cost of shipping for services and repairs.
Third-Party Service : The Company may use third-party services for repairs; however, it is not liable for service-related issues. Customers can opt to send the inverter/PCU directly to the factory.
No Replacement/Refund : No replacements, refunds, or adjustments will be provided under any condition after the sale. Customers should maintain backup systems during repairs.
Documentation : Retain this warranty card and purchase receipt for all claims.
Arbitration Clause : Disputes are subject to arbitration under the Arbitration and Conciliation Act, 1996, in Bulandshahr, Uttar Pradesh.
19. Acceptance of Terms
By purchasing this inverter/PCU, the Customer acknowledges understanding and acceptance of all terms and conditions outlined in this warranty card.
Important Notes
Contact Information : For inquiries or assistance, please contact your authorized dealer or our customer service department.
This warranty policy aims to clearly define the responsibilities of both the Company and the Customer, ensuring a well-structured service and support framewor
Warranty Statement
Nexus Solar Energy Pvt. Ltd. and Devsol (hereafter referred to as “the Company”) offer a limited warranty for all solar air conditioners manufactured by the Company. This warranty is extended solely to the original purchaser (hereinafter referred to as “the Customer”)
and is governed by the terms and conditions outlined below.
Warranty Terms and Conditions
1. Warranty Coverage
The Company warrants that the solar air conditioners shall be free from defects in materials and workmanship, ensuring they perform according to the Company’s specifications under normal usage conditions.
Warranty coverage is as follows :
Electronic Parts : One-year warranty on electronic parts from the date of purchase.
Compressor : Five-year warranty on the compressor from the date of purchase.
Exclusions : There is no warranty coverage for gas leakage or low cooling performance.
2. Operating Conditions
The air conditioner is designed to operate effectively when the outdoor temperature does not exceed 35 degrees Celsius. If the outdoor temperature is higher, the Company does not warrant cooling performance. Cooling efficiency is also dependent on room size and other environmental factors. The Company is not responsible for inadequate cooling due to these conditions. Power consumption may increase due to high outdoor temperatures or other environmental conditions. The Company is not liable for increased power consumption beyond the rated specifications.
3. Product Model Requirements
Some models are classified as hybrid, while others are off-grid.
Hybrid Models :
These must be installed with both grid power and solar panels as per the user manual. If the air conditioner is found to use only one source, the warranty will be void.
Off-Grid Models:
These air conditioners should only operate using a solar power generation system (A.C. power). If found using any other power source, the warranty will be void.
4. Warranty Duration
The warranty period for the solar air conditioner is effective from the date of purchase and is valid for the specified period for
each component.
5. Validation and Verification
To validate the warranty, the Customer must retain the original purchase receipt and provide it when making a warranty claim.
6. Service Locations
Warranty service is strictly available at the Company’s factory:
Factory Address: Old G.T. Road, Shahpur Kalan, Bulandshahr, Uttar Pradesh.
The Company is not responsible for warranty services arranged through dealers, nor does it hold liability for dealer non-compliance with warranty terms.
7. Transportation and Liability
Customers must cover all transportation costs to and from the Company’s factory for any warranty service. This applies whether within or
outside the warranty period. The Company is not responsible for loss or damage during transit or repair.
8. Product Performance Disclaimer
While the Company assures quality, it does not guarantee uninterrupted or error-free operation of the air conditioners. Occasional
defects or malfunctions may naturally occur.
9. Dealer Responsibility
Authorized dealers are expected to facilitate initial service and support. The Company is not responsible for issues arising from dealer mishandling or unauthorized installation services. If a dealer refuses warranty service for any product, the Company will not be held responsible for
the refusal. It is the Customer’s responsibility to secure warranty service from the dealer, not the Company.
10. Installation and Use Requirements
11. Non-Transferable Warranty and Billing Locations:
This warranty is strictly non-transferable and applies solely to the original purchaser at the location specified in the proper GST invoice. The Customer is responsible for ensuring a valid GST invoice is presented for warranty claims.
12. Warranty Registration Process
To activate the warranty, Customers must register within seven days of purchase:
13. Company Rights
The Company reserves the right to modify or revoke the warranty at its discretion for non-compliance with terms or attempted fraud.
14. Service Timelines
The Company does not guarantee a specific timeframe for warranty service. It is not the Company’s liability to repair the air conditioner within a certain timeframe, and the Company is not responsible for any losses incurred during service delays. Customers should not expect hassle-free warranty service or completion within a specific timeframe, as delays may occur due to logistical or technical challenges.
15. Complaint Registration Process
Complaints can be registered by contacting 6396855249 or emailing complaint@nexussolarenergy.in:
Required documents: original invoice, a one-minute video of the issue, and the warranty card. Incomplete documentation may result in processing delays.
16. Warranty Void Conditions
The warranty shall be voided if: Physical damage is incurred to the air conditioner. The warranty seal is broken or tampered with Installation is conducted improperly without Company assistance.The air conditioner is overloaded or operated beyond its rated capacity. Unauthorized repairs or modifications are made to the air conditioner. The air conditioner is subject to gas leakage or low cooling performance. The air conditioner is damaged by natural disasters, misuse, neglect, or unauthorized modifications.
17. Additional Terms
18. Acceptance of Terms
By purchasing this solar air conditioner, the Customer acknowledges understanding and acceptance of all terms and conditions outlined in this warranty card.
Important Notes
Contact Information: For inquiries or assistance, please contact your authorized dealer or our customer service department. This warranty policy aims to clearly define the responsibilities of both the Company and the Customer, ensuring a well-structured service and support framework
Nexus Solar Energy Pvt. Ltd. & Devsol (hereafter referred to as “the Company”) proudly offers a 30-Year Warranty for the solar panels sold to our esteemed customers. This warranty ensures that the solar panels will function efficiently and meet high-performance standards for 30 years, provided the terms and conditions outlined below are met. Our warranty is designed to protect your investment in clean energy, ensuring the reliable operation of our solar panels throughout their lifespan.
The Company stands by the quality of its solar panels, and while we strive to ensure optimal performance, it is essential to review the conditions that apply to this warranty.
30-Year Warranty for Solar Panel Functionality
The Company warrants that the solar panels will remain operational and perform their core function of converting sunlight into electrical energy for a period of 30 years from the date of purchase. This warranty covers the panels’ working functionality, ensuring their continued operation during this period.
Performance Disclaimer
While we are committed to providing high-quality solar panels, the actual energy output depends on environmental factors such as sunlight availability, weather conditions, and installation location. These factors are beyond our control; therefore, we do not warrant specific power generation levels.
Physical Damage Exclusion
This warranty does not cover any physical damage to the solar panels, whether it occurs during transportation, installation, or after installation. This includes:
Non-Coverage of On-Site Failures
The following issues are not covered under this warranty once the solar panels have been installed:
Installation and Earthing Requirements
For this warranty to remain valid, the solar panels must be installed by a certified professional, ensuring proper earthing and lightning protection systems are in place. Failure to adhere to these safety standards will result in the voiding of this warranty. The Company will not be liable for damages arising from improper installation or missing protective measures.
Warranty Void Conditions
The warranty will be void under the following conditions:
Natural Disaster Exclusions
Damages resulting from natural disasters, such as storms, floods, earthquakes, or extreme weather events, are not covered by this warranty.
Non-Transferability of Warranty
This warranty is valid only for the original purchaser of the solar panels and cannot be transferred to any other party.
Factory-Based Warranty Service
Warranty service will only be provided at the Company’s factory. In case of any warranty claims, the Customer will bear the cost of transportation of the solar panels to and from the factory. The Company does not provide on-site warranty services. Should a dealer fail to provide service, the responsibility remains solely between the Customer and the dealer. The Company will not be held accountable for any disputes or service issues between the Customer and the dealer.
No Refunds or Replacements After Sale
Once the sale is completed, there will be no refunds, replacements, or adjustments. Any service claims must adhere to this warranty’s terms. Customers should arrange alternative systems if necessary while the solar panels are being serviced.
Warranty Claim Requirements
To make a claim under this warranty, the Customer must provide:
Transportation and Liability
The Customer is responsible for all transportation costs to and from the factory for any warranty claims. The Company is not liable for any damage or loss that occurs during the transportation of the solar panels.
Limitation of Liability
The Company’s liability is limited to the repair or replacement of the solar panels at its discretion. The Company will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the solar panels.
Arbitration Clause
Any disputes arising from this warranty will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, in Bulandshahr, Uttar Pradesh.
Customer’s Responsibilities
Customers must ensure that solar panels are installed, maintained, and operated as per the Company’s guidelines to keep this warranty valid. Failure to follow these guidelines will void the warranty.
Acceptance of Terms
By purchasing the solar panels, the Customer agrees to the terms and conditions of this 30-year warranty. This warranty serves as a binding agreement between the Customer and Nexus Solar Energy Pvt. Ltd. & Devsol, ensuring transparency and clarity of the warranty coverage provided.
For any warranty claims or support, please contact:
Nexus Solar Energy Pvt. Ltd.
Factory Address: Old G.T. Road, Shahpur Kalan, Bulandshahr, Uttar Pradesh
Customer Service: 6396855249
Email: info@nexussolarenergy.in
The website is operated by Nexus Solar Energy Pvt. Ltd.. Throughout the site, the terms “we”, “us,” and “our” refer to Nexus Solar Energy Pvt. Ltd. By accessing our website or purchasing from us, you agree to abide by the terms, conditions, policies, and notices outlined in this document. These terms apply to all users, including those who browse, vendors, customers, and content contributors.
Please ensure that you have thoroughly reviewed these terms before using our site or engaging in our services. By continuing to use our site, you confirm your acceptance of these terms. If you disagree with any part, please refrain from accessing the website or using our services.
We reserve the right to modify or replace any part of these Terms at any time by updating this page. It is the user’s responsibility to check this page periodically for any changes. Your continued use of our website following any updates signifies your acceptance of the revised terms.
By agreeing to these terms, you confirm that you are of legal age in your state or region of residence or have received the consent of a legal guardian if underage.
You agree not to misuse our products or services for any illegal activities or purposes. Any unauthorized use, including breaches of laws or regulations, will result in the termination of your access to our services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that the information you provide (excluding payment details) may be transferred unencrypted across networks. However, sensitive data such as credit card details are always encrypted during transfers.
You agree not to replicate, sell, resell, or exploit any part of the service without our explicit permission.
We do not guarantee the accuracy, completeness, or timeliness of the information provided on this site. The content is for general use and should not be relied upon without verifying it through other sources. The reliance on any information from our website is done at your own risk.
Prices of our products and services are subject to change without prior notice.
We reserve the right to modify or discontinue the service (or any part of it) without notice, and we will not be liable for any such changes or discontinuations.
Certain products may be exclusively available online through the website, and such products may have limited quantities. These are subject to return or exchange as per our Return Policy.
We strive to accurately display the colors and images of our products, but we cannot guarantee that the colors you see on your monitor will match the actual product.
We reserve the right to limit the sale of our products or services to any individual, region, or jurisdiction and may do so on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to refuse any order placed with us. We may limit or cancel quantities per customer, household, or order. If changes are made to your order, we will contact you via the email or phone number provided.
You agree to provide accurate, current, and complete information for all purchases and to promptly update your account details when necessary.
We may offer you access to third-party tools over which we have no control or involvement. You accept and agree that we provide access to these tools “as-is” and “as available” without any warranties or endorsements. We shall bear no liability regarding your use of third-party tools.
Our site may include links to third-party websites, over which we have no control or liability. We are not responsible for examining or evaluating the content or accuracy of third-party websites and will not be liable for any harm or damages resulting from their use. Please review the terms and policies of any third-party site before engaging with them.
If you send us creative suggestions, feedback, or proposals, you agree that we may use, edit, and publish such comments without any obligation to compensate you. We are not responsible for monitoring or removing content that we deem offensive, defamatory, or in violation of intellectual property rights.
Your submission of personal information to our store is governed by our Privacy Policy. Please review the policy for detailed information.
Occasionally, there may be errors or omissions related to product descriptions, pricing, and availability on our site. We reserve the right to correct any such inaccuracies and cancel orders if needed, even after the order has been placed.
You are prohibited from using the site or its content for unlawful purposes, soliciting others to participate in illegal activities, or infringing on the intellectual property rights of others. Violation of these terms may result in the termination of your access to our services.
We do not guarantee that our services will be error-free, uninterrupted, or secure. You agree that your use of our services is at your own risk, and we do not warrant the results obtained from the use of our services.
In no case shall Nexus Solar Energy Pvt. Ltd., its employees, affiliates, or partners be held liable for any direct or indirect losses or damages resulting from your use of our services, including but not limited to lost profits, lost data, or similar damages.
You agree to indemnify and hold Nexus Solar Energy Pvt. Ltd., its affiliates, and employees harmless from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will still be valid and enforceable to the maximum extent permitted by law.
These Terms remain in effect until either you or we terminate the agreement. You may terminate the Terms by ceasing to use our website and services. We may terminate your access to our services at any time if we believe you have violated these Terms.
These Terms and any related policies constitute the entire agreement between you and Nexus Solar Energy Pvt. Ltd. regarding your use of our services, superseding any prior agreements.
These Terms and any separate agreements related to our services shall be governed by and construed in accordance with the laws of Nexus Solar Energy Pvt. Ltd., Mumbai, Maharashtra, India.
We reserve the right to modify these Terms at any time by posting updates on this page. It is your responsibility to review them periodically. Your continued use of our website after any changes constitutes acceptance of those changes.
If you have any questions regarding these Terms, please contact us at [Insert contact email here].
In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean “Nexus Solar Energy Pvt. Ltd.”, its franchiser, and partners.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
ONLINE STORE TERMS
By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colours will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation .
(1) to maintain any comments in confidence.
(2) to pay compensation for any comments.
(3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Inverter Battery Warranty Card
Warranty Terms and Conditions:
Coverage and Eligibility: This warranty covers Nexus Solar Energy Pvt Ltd inverter batteries and is applicable only to the original purchaser. It is non-transferable.
Registration: To be eligible for warranty service, the product must be registered within 30 days of purchase on the Nexus Solar Energy website or by contacting our customer service team. Proof of purchase may be required for warranty claims.
Warranty Duration:
First 3 Years: During the first 3 years from the date of purchase, your Nexus Solar Energy inverter battery is covered by a free replacement warranty. If your battery experiences any defects or issues covered under this warranty, we will provide a brand-new replacement free of charge.
Next 2 Years: From the 4th year to the end of the 5th year from the date of purchase, your inverter battery will be covered by a 50% discount on the Manufacturer’s Retail Price (MRP) for a replacement battery.
Exclusions: This warranty does not cover:
Damage or malfunction caused by misuse, improper installation, neglect, accidents, acts of nature, or any unauthorized modification or repair.
Any damage or loss incurred during transportation, handling, or installation.
Any indirect, incidental, or consequential damages arising from the use of our inverter battery.
Warranty will be void if the inverter battery is found to be:
Misused or operated in a manner inconsistent with the provided user manual.
Operated with low water levels.
Subjected to deep discharges, and the customer will be responsible for recharging costs in such cases.
Damaged, broken, or has sparken terminals, burst, or shows signs of any other misuse or accidental conditions.
Replacement: Any replacement battery provided under this warranty will be of the same or equivalent model and capacity. Nexus Solar Energy Pvt Ltd reserves the right to inspect and verify the condition of the inverter battery before approving warranty claims.
Service Location: Nexus Solar Energy Pvt Ltd offers warranty services exclusively at authorized dealer points. We do not provide on-site services. If an authorized dealer is not available in your vicinity, customers are responsible for transporting the battery to our factory at their own cost.
Service Type: Free warranty service will only be applicable to manufacturing faults and internal component failures.
Jurisdiction: In the event of any disputes or legal matters, jurisdiction will be in the Bulandshahr, Uttar Pradesh court.
Contact Information:
For warranty claims and inquiries, please contact:
Nexus Solar Energy Pvt Ltd
Customer Service
Email: service@nexussolarenergy.in , complaint@nexussolarenergy.in
Website: www.nexussolarenergy.in
Lithium Phosphate Battery Warranty Card
Terms and Conditions
Warranty Period: This warranty, issued by Nexus Solar Energy Pvt Ltd, is applicable to your lithium phosphate battery for a duration of 15 years from the date of purchase. The following terms and conditions govern the warranty, and it is imperative that you carefully read and understand them.
Free Replacement (First 3 Years): During the initial three years from the date of purchase, Nexus Solar Energy Pvt Ltd will provide a comprehensive warranty coverage that includes free replacement of your battery in the event of manufacturing defects, electrical malfunctions, or any issues related to the original workmanship.
50% Discount on MRP (Years 4-15): From the fourth year up to the fifteenth year, Nexus Solar Energy Pvt Ltd will extend its commitment to quality by offering a substantial 50% discount on the Manufacturer’s Retail Price (MRP) for a replacement battery in the case of manufacturing defects or material-related issues.
Dealer Service: Nexus Solar Energy Pvt Ltd’s dedication to customer satisfaction is embodied in our vast network of authorized dealers. All warranty-related service and support shall be facilitated through our authorized dealers. In the exceptional event that a Nexus Solar Energy Pvt Ltd dealer is not located within reasonable proximity to your location, the onus is on you, the customer, to arrange and bear the cost of transportation for sending the battery to our factory for replacement.
Transportation Costs: In instances where transportation to our factory is required, all associated costs, including packaging, shipping, and insurance, will be the responsibility of the customer.
Additional Terms and Conditions:
Exclusions: This warranty does not cover any damage or malfunction resulting from accidents, misuse, neglect, improper installation, unauthorized modifications, or unauthorized repair attempts. Any such actions will void the warranty.
Transferability: The warranty coverage is non-transferable and extends only to the original purchaser.
Verification and Inspection: Nexus Solar Energy Pvt Ltd retains the right to conduct a thorough inspection and verification of any warranty claims before approving a replacement.
Normal Wear and Tear: This warranty does not encompass normal wear and tear, which is to be expected over the course of battery usage.
Tampering and Unauthorized Access: Any unauthorized opening or tampering with the battery casing will render the warranty null and void.
Consequential and Incidental Damages: Nexus Solar Energy Pvt Ltd shall not be held liable for any consequential or incidental damages arising from the use of the battery or due to the battery’s failure.
Inverter Compatibility: This warranty is valid only if the battery is used with a lithium-compatible solar inverter for solar power applications. Usage of the battery with non-lithium-compatible inverters or for purposes other than solar power generation will void the warranty.
Inverter Installation: Inverters used with this battery should be installed with full protection and proper earthing to ensure the safety and optimal performance of the system.
Jurisdiction: In the case of any disputes or legal matters related to this warranty, the jurisdiction shall exclusively be the courts of Bulandshahr, Uttar Pradesh, in accordance with the laws of India.
By accepting this warranty, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions stated herein. To ensure warranty validation, please retain this warranty card along with your original purchase receipt for future reference.
Note: This warranty card is a legally binding document. Please be sure to retain a copy for your records. For any queries or concerns related to this warranty, we encourage you to contact Nexus Solar Energy Pvt Ltd’s customer support team for guidance and assistance.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nexus Solar Energy Pvt ltd, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.
These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).
Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.
GOVERNING LAW
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the policies of Nexus Solar Energy Pvt.ltd NexusHouse, Chola Industrial Area Bulandshahr (U.P) 203202
CHANGES To Terms & Conditions
You can review the most current version of the Terms & Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms & Conditions should be sent to us at
Connect www.nexussolarenergy.in